Withdrawal from the Purchase Agreement
The right to withdraw from the contract without giving a reason, return or exchange of goods
Each item purchased on www.golfcentrum.online can be returned or exchanged without stating a reason within 30 days from the day of receiving the goods.
Withdrawal from the contract must be done in writing. REGISTERED eshop customers can do it directly on our eshop site in section My Account – My Orders. If you were not purchasing as a registered customer, please contact us in writing by email at the address eshop@golfcentrum.online with a clear statement (you can use our template Withdrawal of the consumer from the purchase agreement).
After the 30-day period it is possible to return only those products that show signs of manufacturing defect or a defect that is covered by a normal consumer warranty.
Procedure for returning or exchanging goods
1. Check the delivered goods immediately after their delivery. Do not use the products and keep its original packaging, markings, tags, labels, etc.
2. The goods can be returned or exchanged within a maximum of 30 days from the day of receiving the goods (damaged goods immediately after delivery). The returned goods must be in the original packaging, with the original tags and marking of the goods, in unused condition and without any mechanical or other damages, odorless and in whole.
3. REGISTERED e-shop customers can enter a request to return goods after logging in with their e-mail address directly through the e-shop in the section My Account – My Orders.
If you were not purchasing as a registered customer, please contact us in writing by email at the address eshop@golfcentrum.online with a clear statement - you can use our template Withdrawal from the purchase agreement, which can be downloaded below, or you received a pre-filled form together with the goods.
4. Pack the goods as a parcel and attach a completely filled out form Withdrawal from the purchase agreement to the goods.
5. REGISTERED eshop customers can enter a request for an extra service - pick-up of returned goods by our courier. After logging in and entering the return of the goods directly through the e-shop in the My Account - My Orders section, it is possible to order the paid service Pick up of returned goods for a fee of 12Eur (HU) / 20Eur (AT and HR). We will then order a courier who will pick up the goods from you and deliver them to us.
If you were not purchasing as a registered customer, please pack the goods as a parcel and send them as an insured shipment.
6. After receiving the goods and examining the completeness and integrity of the goods, you will be informed about.further steps.
7. In the case of an exchange of goods, enter your new order for the goods you want to exchange (indicate in the note to the order that it is an exchange of goods) and package the goods for return and prepare them for sending / send them back to us - see the procedure above.
8. In the case of returning the goods and withdrawing from the purchase contract, as long as the returned goods are in accordance with the above conditions, we will refund the purchase price paid for the returned goods no later than 14 days after receiving the goods, to the account number that you indicated in the return form.
10. In the event that the goods have not been delivered back to us within 14 days from the date of withdrawal from the contract, GOLFCENTRUM.online does not have to exchange the goods or return the purchase price, or may return the current or last valid sales price of the goods.
11. In the event that the returned goods show signs of use, are mechanically damaged and/or are not in the original undamaged packaging, GOLFCENTRUM.online may return the goods to the customer at the customer's expense, or is entitled to compensation for damage caused to the goods and their packaging, and is entitled to satisfy them from the funds paid by the customer and to return the amount of money reduced by the amount corresponding to its financial claims.
Send the returned goods back to the address:
GOLF CENTRUM, s.r.o., Eshop golfcentrum.online Returns and Claims, Vienna Gate Galeria, Kopcianska ul.8-10, 85101 Bratislava, Slovakia.
WARNING: the registration address of the company is not to be used for returning goods.
We strive to do everything to ensure that you are satisfied with your purchase and our services. In case of any questions or shortcomings, please contact us by e-mail at the address eshop@golfcentrum.online.
Withdrawal from the Purchase Agreement
The right to withdraw from the contract without giving a reason, return or exchange of goods
Each item purchased on www.golfcentrum.online can be returned or exchanged without stating a reason within 30 days from the day of receiving the goods.
Withdrawal from the contract must be done in writing. REGISTERED eshop customers can do it directly on our eshop site in section My Account – My Orders. If you were not purchasing as a registered customer, please contact us in writing by email at the address eshop@golfcentrum.online with a clear statement (you can use our template Withdrawal of the consumer from the purchase agreement).
After the 30-day period it is possible to return only those products that show signs of manufacturing defect or a defect that is covered by a normal consumer warranty.
Procedure for returning or exchanging goods
1. Check the delivered goods immediately after their delivery. Do not use the products and keep its original packaging, markings, tags, labels, etc.
2. The goods can be returned or exchanged within a maximum of 30 days from the day of receiving the goods (damaged goods immediately after delivery). The returned goods must be in the original packaging, with the original tags and marking of the goods, in unused condition and without any mechanical or other damages, odorless and in whole.
3. REGISTERED e-shop customers can enter a request to return goods after logging in with their e-mail address directly through the e-shop in the section My Account – My Orders.
If you were not purchasing as a registered customer, please contact us in writing by email at the address eshop@golfcentrum.online with a clear statement - you can use our template Withdrawal from the purchase agreement, which can be downloaded below, or you received a pre-filled form together with the goods.
4. Pack the goods as a parcel and attach a completely filled out form Withdrawal from the purchase agreement to the goods.
5. REGISTERED eshop customers can enter a request for an extra service - pick-up of returned goods by our courier. After logging in and entering the return of the goods directly through the e-shop in the My Account - My Orders section, it is possible to order the paid service Pick up of returned goods for a fee of 12Eur (HU) / 20Eur (AT and HR). We will then order a courier who will pick up the goods from you and deliver them to us.
If you were not purchasing as a registered customer, please pack the goods as a parcel and send them as an insured shipment.
6. After receiving the goods and examining the completeness and integrity of the goods, you will be informed about.further steps.
7. In the case of an exchange of goods, enter your new order for the goods you want to exchange (indicate in the note to the order that it is an exchange of goods) and package the goods for return and prepare them for sending / send them back to us - see the procedure above.
8. In the case of returning the goods and withdrawing from the purchase contract, as long as the returned goods are in accordance with the above conditions, we will refund the purchase price paid for the returned goods no later than 14 days after receiving the goods, to the account number that you indicated in the return form.
10. In the event that the goods have not been delivered back to us within 14 days from the date of withdrawal from the contract, GOLFCENTRUM.online does not have to exchange the goods or return the purchase price, or may return the current or last valid sales price of the goods.
11. In the event that the returned goods show signs of use, are mechanically damaged and/or are not in the original undamaged packaging, GOLFCENTRUM.online may return the goods to the customer at the customer's expense, or is entitled to compensation for damage caused to the goods and their packaging, and is entitled to satisfy them from the funds paid by the customer and to return the amount of money reduced by the amount corresponding to its financial claims.
Send the returned goods back to the address:
GOLF CENTRUM, s.r.o., Eshop golfcentrum.online Returns and Claims, Vienna Gate Galeria, Kopcianska ul.8-10, 85101 Bratislava, Slovakia.
WARNING: the registration address of the company is not to be used for returning goods.
We strive to do everything to ensure that you are satisfied with your purchase and our services. In case of any questions or shortcomings, please contact us by e-mail at the address eshop@golfcentrum.online.
