Terms and Conditions
General Terms and Conditions of eshop golfcentrum.online
TThese General Trade Terms and Conditions (further „GTC“) are issued by GOLF CENTRUM, s.r.o. for a shopping channel Eshop and they govern the rights and obligations of the customer and the company GOLF CENTRUM, s.r.o. for purchase contracts concluded via Eshop located on internet site www.golfcentrum.online.
Identification of the seller
GOLF CENTRUM s.r.o.
Pajštúnska1, 851 02 Bratislava, Slovakia
IČO: 36258873
Company registered in Business Register by District Court in Bratislava I., section: Sro, insert No.:167013/B
Email address: eshop@golfcentrum.online
Tel. No: 00421-2-32602401
WARNING: the registration address of the company is not to be used for returning products or claims.
Supervisory body:
Slovak Trade Inspection / Slovenská obchodná inšpekcia (SOI)
Inšpektorát SOI pre Bratislavský kraj
Prievozská 32, P.O. Box 5,820 07 Bratislava 27
odbor technickej kontroly výrobkov a ochrany spotrebiteľa a právny odbor
tel. č.: 02/ 58272 172, 02/58272 104 fax č.: 02/ 58272 170
http://www.soi.sk
http://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti.soi
Štátna veterinárna a potravinová správa Slovenskej republiky
Botanická 17, 842 13 Bratislava
tel. č. 02/ 602 57 212
http://www.svssr.sk/
Article I. - Definitions of terms
The terms defined in Article 1 have the following meaning for the purposes of these GTC:
1.1. Eshop golfcentrum.online is an area on the Internet in which the seller offers goods for sale or provides services, and represents a set of websites and e-commerce applications on the domain www.golfcentrum.sk (hereinafter referred to as "Eshop GC").
1.2. The customer is a natural person capable of legal acts or a legal entity that has expressed an interest in purchasing goods through the GC Eshop and concluding a contract with GOLF CENTRUM, s.r.o. purchase contract regarding the goods offered through the GC Eshop, and which for that purpose duly completed and through the GC Eshop and sent a binding electronic order and delivered it to the company GOLF CENTRUM, s.r.o.. On behalf of the ordering party, a legal entity, its statutory body or other authorized representative acts.
The authorized person is the person, different from the customer, listed in the binding order as the person to whom the ordered goods are to be delivered.
The buyer in this text is a natural or legal person who purchases goods or uses services, or intends to purchase goods or use services.
Consumers in this text are natural or legal persons who purchase goods or use services for purposes other than business, or such natural or legal persons who intend to purchase goods or use services.
1.3. The seller in this text means the business company GOLF CENTRUM, s.r.o.,r eg.No 36258873, with its registered office at Pajstunska1 , 851 02 Bratislava, registered in the commercial register of the Bratislava District Court, section: Sro, insert number: 167013/B, with which the customer, buyer or the consumer to enter into a purchase contract at a distance (hereinafter referred to as the "GOLF CENTRUM company" or "GOLF CENTRUM").
1.4. The order form is an electronic form containing the personal data of the orderer/buyer/consumer, or of the authorized person, designation of the ordered goods, purchase price of the ordered goods including VAT, place of delivery, method of delivery (transportation) of the goods, price for delivery (transportation) of the goods to the place of delivery, or other conditions.
1.5. The terms and conditions are these contractual arrangements, which regulate certain peculiarities when concluding purchase contracts at a distance between the buyer or consumers and sellers.
1.6. Goods are understood as products as objects of purchase and sale, which are offered for sale in the GC Eshop by suppliers. The goods are mainly sports shoes, sports clothing and sports accessories and supplies.
1.7. In this text, service means an activity or performance that is for the buyer, or offered to the consumer for a fee or free of charge by the seller.
1.8. The current offer of goods or services is the offer of goods and services published on the website www.golfcentrum.online, which mainly contains a text description of the goods (e.g. name, size, color, etc.) and information about the current price. Changes to the current offer of goods (including price changes) are effective from the moment they are published on the website www.golfcentrum.online. This change does not apply to purchase contracts concluded before the relevant change in the current offer of goods.
1.9. Registration is filling out an electronic form containing fields for filling in data about the customer/consumer or buyer or authorized person, including personal data. Data marked with an asterisk are mandatory data, the completion of which is necessary for the successful registration of the customer. Registration is not a necessary condition for using the GC Eshop, but certain advantages may be associated with it. By creating a personal account in the GC Eshop through registration, you will get the opportunity to go through the payment process faster, manage delivery addresses, view and track your orders and others (bonuses, discounts, regular information about discounts, promotions and news, etc.).
1.10. A guest is an orderer who decides not to register on Eshop-e GC, but only provides the necessary information about the orderer/consumer, buyer or to an authorized person, including personal data, necessary for the processing and delivery of the ordered goods. Data marked with an asterisk are mandatory data, the filling of which is necessary for the successful execution of the order.
Article II. - General information
2.1. The customer, buyer, consumer or an authorized person only after registering on the website www.golfcentrum.online, or entering their data to complete the order as a guest (data marked with an asterisk are mandatory data, the filling of which is necessary for the completion of the order through the GC Eshop) and compliance with these terms and conditions, which by ordering the goods to the customer, buyer, consumer or the authorized person becomes part of the purchase contract concluded through the connection of electronic devices via an electronic communication network.
2.2. The contract is concluded in the English language, it will not be stored with the seller and the buyer, or will not be available to the consumer.
2.3. The seller does not charge the buyer, or no cost to the consumer for the use of means of electronic communication at a distance.
Article III. - Information about the ordering process
3.1. The buyer is entitled to order any goods in the GC Eshop, where the "Add to cart" button is placed via the order form.
3.2. In order to conclude the contract, it is necessary to register the buyer in the Eshop GC system, or to enter mandatory data to complete the order as a guest. Detailed information and the exact registration procedure can be found by the buyer in the "Log in" section.
3.3. After customer registration, all his data stored in the Eshop GC system are secured against misuse. After logging in again, the customer has the opportunity to update or correct their data at any time in the "My Account" section.
3.4. Discounted goods will be visibly marked. In the case of bonuses, the rules for their application are detailed with the product, or in the description of the promotion and the number of the discount coupon must be entered with the product before confirming the order, or in the Note field.
3.5. Tax document, or the proof of purchase of the goods, possibly also the warranty card and instructions for the maintenance of the goods, will be enclosed in the original packaging of the goods and delivered together with the goods at the latest. Instructions for the maintenance of the goods are also listed on the GC Eshop in the "Product Care" section.
3.6. The buyer will be continuously informed about the status of his order by the email he entered during registration.
Article IV. – Confirmation of the order by the customer and conclusion of purchase contracts
4.1. To conclude the purchase contract, based on which GOLF CENTRUM delivers the ordered goods to the customer (hereinafter referred to as the "Purchase Agreement") occurs on the basis of a proposal for the conclusion of a purchase contract, which is a binding electronic order by the customer according to Article 3 of the General Terms and Conditions and acceptance of the proposal for the purchase contract by GOLF CENTRUM, which is carried out by sending order confirmation, or confirmation of shipment of goods by the company GOLF CENTRUM in the form of an e-mail message to the customer's e-mail address specified in the electronic order.
4.2. The proposal for the conclusion of the contract (order) is the electronic order of the customer according to point 1.4. of the General Terms and Conditions addressed to GOLF CENTRUM. The order can be made mainly by filling out the order form on the website www.golfcentrum.online and sending it via the GC Eshop. Subsequently, the customer will receive a confirmation of receipt of the order via Eshop GC to the e-mail address specified in the order form, which is not yet binding and does not mean acceptance of the proposal to conclude a purchase contract.
4.3. The order also includes:
a/ a statement confirming that the customer has familiarized himself with these general terms and conditions, which are an integral part of the Purchase Agreement, and agrees to these terms and conditions in their entirety and without any reservations,
b/ a statement that he was informed of the possibility of withdrawing from the purchase contract,
c/ granting consent to the use of your personal data in accordance with the principles and requirements of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46 /EC and with Act no. 18/2018 Coll. on the protection of personal data for internal purposes of GOLF CENTRUM,
d/ a statement that all the information provided by him is true.
4.4. The proposal to conclude a contract expires:
a/ by rejection of the customer's proposal by the GOLF CENTRUM,
b/ by the futile expiration of the 7-day deadline for accepting the proposal.
4.5. The acceptance of the proposal for the conclusion of the contract is a timely written declaration by the company GOLF CENTRUM in the form of an e-mail message addressed to the customer, in which the company GOLF CENTRUM confirms in the form of a confirmation of the received order or shipping confirmation that the customer's proposal for concluding the contract is accepted. Timely acceptance of the proposal becomes effective upon delivery of the acceptance of the proposal to the customer at the e-mail address specified in the order form. Silence or inaction by GOLF CENTRUM does not result in acceptance of the proposal. Order confirmation or the confirmation of dispatch of the goods contains:
a) identification of the supplier,
b) identification of the consumer,
c) unique identification number of the order and shipment,
d) name of the goods, its ordered quantity, unit price of the goods, total price of the goods,
e) the method of transport and payment chosen by the consumer,
f) price of transport/delivery (including indication of type) and other charged fees,
g) the total price of the order to be paid by the consumer,
h) information about the delivery period in which the goods will be ready for transport or for dispatch.
4.6. The customer is not entitled to conclude a Purchase Agreement. The company GOLF CENTRUM is entitled to reject the proposal to conclude the contract even tacitly without giving a reason / by inaction, i.e. if he does not respond to the order within 7 days of its delivery.
4.7. The purchase contract is concluded at the moment when the acceptance of the proposal for the conclusion of the contract takes effect, i.e. at the moment of its delivery to the customer. The subject of the concluded Purchase Agreement is GOLF CENTRUM's obligation to deliver the goods to the customer to the designated delivery location and the customer's obligation to take over the goods at the delivery location at the agreed time and pay the purchase price and shipping fee for it.
4.8. Any change to the order after the conclusion of the Purchase Agreement is a proposal to change the content of the Purchase Agreement and is possible only after the mutual agreement of the customer and GOLF CENTRUM. GOLF CENTRUM is not obliged to accept a proposal to change the content of the Purchase Agreement.
4.9. The buyer has the right to cancel the order in writing by email at eshop@golfcentrum.online if the purchase price of the goods has not yet been paid.
4.10. The buyer has the right to cancel the order in writing by email at eshop@golfcentrum.online, even if the buyer has already paid the purchase price of the goods, but before receiving the confirmation of the shipment of the goods, or the delivery of the goods by the transport company. In such a case, the Seller is entitled to reimbursement of the costs associated with the transportation, handling and return of the goods to the seller's warehouse, which he will have to pay to the transport company.
4.11. If the seller fails to fulfill the contract because he cannot deliver the ordered goods, he is obliged to inform the consumer immediately and return the price paid for the goods or the advance within 14 days, if the seller and the buyer do not agree on a substitute performance. In the case of substitute performance, the seller is obliged to deliver the goods to the buyer in the same quality and price.
Article V. - Purchase price and Payment conditions
5.1. The purchase price for the ordered goods is indicated in the product offer on the GC Eshop, in the order, as well as in the order confirmation, which is sent to the customer electronically. The purchase price always includes VAT and is stated in Euros.
5.2. The purchase price of the goods does not include the costs of transporting the goods from the GOLF CENTRUM warehouse to the place of delivery, which will be charged separately to the customer according to his choice of the method of transporting the goods to the place of delivery.
5.3. After concluding the Purchase Agreement, the customer undertakes to pay the purchase price to GOLF CENTRUM in one of the following ways, among which the customer is entitled to choose when ordering the goods:
a/ payment by credit card before delivery of goods to the account of GOLF CENTRUM
b/ cash on delivery - payment in cash to the courier ("cash on delivery") upon receipt of the goods, if ths service is available in his market
c/ payment by transfer before delivery of goods to the account of GOLF CENTRUM
5.4. The customer's obligation to pay the purchase price is fulfilled when the purchase price is credited to the GOLF CENTRUM company's bank account.
Article VI. – Transport and delivery of goods
6.1. The goods offered through the GC Eshop are currently in stock. Unless otherwise stated in the order confirmation, the seller undertakes to deliver it within 15 working days at the latest after sending the order confirmation.
6.2. The ordered goods are delivered by a standard courier company.
6.3. The place of delivery is the address that the customer indicated in the order as the place of delivery and the company GOLF CENTRUM confirmed it as the place of delivery.
6.4. The transport company, mentioned in point 6.2. of this article, declares the delivery of the goods to the buyer within 48 hours of taking over the goods from the seller (shipment of the goods by GOLF CENTRUM), if the data for the delivery of the goods entered by the buyer are complete and correct. If the buyer does not provide a complete address or telephone contact, the shipping company does not guarantee the delivery of the shipment (or the first delivery attempt) on the next working day. The transport company reserves the right to make an attempt to deliver the parcel addressed to a natural person only after telephone contact with the recipient.
6.5. A maximum of two delivery attempts are included in the postage price. If the shipping company is unable to deliver the shipment even on the second attempt due to reasons on the buyer's side, the shipment will be returned to the seller and the seller is thus entitled to compensation for the costs associated with returning the goods to the seller's warehouse, which will have to be paid to the shipping company. The costs associated with re-delivery of the goods to the buyer are borne by the buyer.
6.6. GOLF CENTRUM's obligation to deliver the goods is fulfilled by handing over the ordered goods to the customer or an authorized person according to point 1.2. GTC at the place of delivery. The customer or an authorized person will take over the accounting document together with the goods, unless the contracting parties agree otherwise in advance in writing. The accounting document taken over by the customer or an authorized person can also serve as a guarantee certificate. The customer (or an authorized person) is obliged to confirm the delivery and acceptance of the goods in writing to the carrier on the relevant document.
6.7. GOLF CENTRUM's obligation to deliver the goods is considered fulfilled even if GOLF CENTRUM was ready to hand over the goods via a transport company to the customer or an authorized person at the agreed place and time, or if he is allowed to take over the goods at this time and place and the customer or the authorized person did not take over the goods for reasons other than reasons on the part of GOLF CENTRUM.
6.8. In the event that the customer or an authorized person does not take over the goods and subsequently the goods are returned to GOLF CENTRUM, GOLF CENTRUM is entitled to withdraw from the purchase contract and demand from the customer compensation for the costs of transport and packaging related to the unsuccessful delivery of the goods.
Article VII. – Liability for defects
7.1. The company GOLF CENTRUM is responsible for defects that the goods have when they are taken over by the customer and also for defects that occur after taking over the goods during the warranty period (warranty). The warranty period is 24 months.
7.2. The Buyer makes a claim with the Seller by sending the claimed goods to the specified address of the Seller at his own expense, if possible, in the original packaging of the goods. The returned goods must be clean and dry. The address designated for sending the claimed goods is:
GOLF CENTRUM, s.r.o.
Eshop golfcentrum.online CLAIMS
Vienna Gate Galeria, Kopcianska ul.8-10
85101 Bratislava-Petrzalka, Slovakia
If the claimed goods are sent by post, or another carrier, the Buyer is obliged to put in the package a copy of the tax receipt for the purchase of the claimed goods or a warranty certificate (especially for footwear), a copy of the delivery receipt from the transport service and a completely filled out "Warranty Complaint Form", which is accessible on the GC Eshop in the "Warranty Claims" section. The goods must not be sent to the buyer for cash on delivery, because the seller will not accept such goods intended for complaint.
7.3. Details of the customer's rights resulting from liability for defects and the procedure for claiming goods are governed by the Warranty Claims Procedure, which forms part of these General Terms and Conditions.
7.4. GOLF CENTRUM is not responsible for the impossibility of delivery of goods caused by incorrect data being entered in the electronic order form.
Article VIII. – Withdrawal from the contract
8.1. The customer is entitled to withdraw from the purchase contract concluded through the GC Eshop even without giving a reason within 14 working days from the day of receipt of the goods. Early withdrawal under this point is effective on the day the withdrawal is delivered to GOLF CENTRUM. Withdrawal from the contract must be in writing, otherwise it is invalid. The consumer is obliged to address the withdrawal from the contract in writing using the "Consumer withdrawal from the purchase contract" form, which is available at www.golfcentrum.online in the "Withdrawal from the purchase contract" section, by email to eshop@golfcentrum.online or by mail to the specified address:
GOLF CENTRUM, s.r.o.
Eshop GOLFCENTRUM.online
Vienna Gate Galeria, Kopcianska ul.8-10
85101 Bratislava, Slovakia
8.2. By withdrawing from the contract, the contract is canceled from the beginning. If the consumer withdraws from the contract in this way, he is obliged to return the goods at his own expense to the specified address specified in point 8.1. of this article no later than 14 days from the date of withdrawal from the contract, in original packaging, with original tags, unused, odorless and intact. The goods must not be sent to the buyer, or to consumers for cash on delivery, because the seller will not accept such Goods intended for return.
8.3. The seller undertakes to take over the goods, as long as they were sent by the buyer in accordance with the conditions according to point 8.2. of this article and return to the consumer the purchase price paid or the deposit for the returned goods within 14 days of receiving the goods to the account number that the buyer indicated in the return form. The buyer bears the costs of returning the goods if the product fully met the quality requirements and was not defective.
8.4. Withdrawal from the contract by the customer does not affect GOLF CENTRUM's right to compensation for damage caused to the goods and their packaging, nor the right to compensation for GOLF CENTRUM's costs incurred in connection with a futile attempt to deliver the goods to the customer.
8.5. The company GOLF CENTRUM is entitled to satisfy the claims against the customer from the funds paid by the customer and to return to him the amount of money reduced by the amount corresponding to its financial claims against the customer.
8.6. GOLF CENTRUM is entitled to withdraw from the Purchase Agreement mainly for the following reasons:
a/ if the customer or an authorized person does not take over the ordered goods from the courier within the agreed time for reasons other than reasons on the part of GOLF CENTRUM,
b/ if, despite all the efforts of GOLF CENTRUM, which can reasonably be expected from it, GOLF CENTRUM is unable to deliver the goods, especially because the goods have been sold out, are no longer produced or supplied and it is not possible for GOLF CENTRUM to procure them otherwise,
c/ if the price at which GOLF CENTRUM purchases the goods has changed significantly.
8.7. Withdrawal from the contract is effective on the day the withdrawal is delivered to the other party. For a written withdrawal, it is sufficient to deliver the withdrawal in the form of an e-mail message to the e-mail address of the customer specified in the order and to the GOLF CENTRUM company specified in the confirmation of receipt of the order.
Article IX. - Protection of personal data of the buyer
9.1. The seller announces that in order to process your registration or order, we need information about your personal data. We process these in accordance with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of natural persons in the processing of personal data and on the free movement of such data (General Data Protection Regulation) and Act No. 18/2018 Coll., on the protection of personal data and on the amendment and supplementation of certain laws.
The protection of personal data is very important to us and we want to be open and transparent about our processing of your personal data. Details are published in the document Privacy Statement under "Privacy Policy".
Article X. - Final Provisions
10.1. These General Terms and Conditions enter into force on Oct 1, 2022.
10.2. Any changes to these GTC take effect on the day following their publication on the website www.golfcentrum.online.
10.3. In the event of the transfer of GOLF CENTRUM's rights and obligations arising from the Eshop GC online store to another person (natural and/or legal entity), all GOLF CENTRUM's rights and obligations are transferred to the transferee, including obligations arising from possible product defects and also obligations arising from legal regulations regulating the protection of personal data of customers and authorized persons.
10.4.Legal relations established by the purchase contract will be governed by the provisions of the purchase contract (i.e. the content of the order and order confirmation and order dispatch), the provisions of these General Terms and Conditions, the relevant provisions of the Civil Code, Act No. 108/2000 Coll., while the provisions of the purchase contract take precedence over the provisions of these General Terms and Conditions and the dispositive provisions of generally binding legal regulations, and the provisions of these General Terms and Conditions take precedence over the dispositive provisions of generally binding legal regulations.
10.5. In the event that any provision of these GTC is or becomes invalid, ineffective and/or unenforceable, this does not affect the validity, effectiveness and/or enforceability of the other provisions of these GTC, unless the nature of such provision precludes this in accordance with the relevant legislation. The contracting parties undertake, without undue delay, after discovering that any of the provisions of the purchase contract or these GTC is invalid, ineffective and/or unenforceable, to replace the affected provision with a new valid provision, the content of which will fulfill the purpose of the original provision to the greatest extent possible.
10.6. Any rights and claims arising from purchase contracts concluded through the www.golfcentrum.online e-shop can also be asserted within the framework of an alternative online resolved dispute. Online dispute resolution is provided by the European Commission and the Slovak contact point for online dispute resolution (RSO). In the same way, our claims against customers can be asserted through the European platform. A complaint can be submitted through the Online Dispute Resolution (RSO) platform at http://ec.europa.eu/consumers/odr/index_en.htm. Using alternative dispute resolution saves money and time, as your complaint will be resolved within 90 days and without significant financial expenses. In case of any problems, contact us at golfcentrum@golfcentrum.online.
GOLF CENTRUM
Terms and Conditions
General Terms and Conditions of eshop golfcentrum.online
TThese General Trade Terms and Conditions (further „GTC“) are issued by GOLF CENTRUM, s.r.o. for a shopping channel Eshop and they govern the rights and obligations of the customer and the company GOLF CENTRUM, s.r.o. for purchase contracts concluded via Eshop located on internet site www.golfcentrum.online.
Identification of the seller
GOLF CENTRUM s.r.o.
Pajštúnska1, 851 02 Bratislava, Slovakia
IČO: 36258873
Company registered in Business Register by District Court in Bratislava I., section: Sro, insert No.:167013/B
Email address: eshop@golfcentrum.online
Tel. No: 00421-2-32602401
WARNING: the registration address of the company is not to be used for returning products or claims.
Supervisory body:
Slovak Trade Inspection / Slovenská obchodná inšpekcia (SOI)
Inšpektorát SOI pre Bratislavský kraj
Prievozská 32, P.O. Box 5,820 07 Bratislava 27
odbor technickej kontroly výrobkov a ochrany spotrebiteľa a právny odbor
tel. č.: 02/ 58272 172, 02/58272 104 fax č.: 02/ 58272 170
http://www.soi.sk
http://www.soi.sk/sk/Podavanie-podnetov-staznosti-navrhov-a-ziadosti.soi
Štátna veterinárna a potravinová správa Slovenskej republiky
Botanická 17, 842 13 Bratislava
tel. č. 02/ 602 57 212
http://www.svssr.sk/
Article I. - Definitions of terms
The terms defined in Article 1 have the following meaning for the purposes of these GTC:
1.1. Eshop golfcentrum.online is an area on the Internet in which the seller offers goods for sale or provides services, and represents a set of websites and e-commerce applications on the domain www.golfcentrum.sk (hereinafter referred to as "Eshop GC").
1.2. The customer is a natural person capable of legal acts or a legal entity that has expressed an interest in purchasing goods through the GC Eshop and concluding a contract with GOLF CENTRUM, s.r.o. purchase contract regarding the goods offered through the GC Eshop, and which for that purpose duly completed and through the GC Eshop and sent a binding electronic order and delivered it to the company GOLF CENTRUM, s.r.o.. On behalf of the ordering party, a legal entity, its statutory body or other authorized representative acts.
The authorized person is the person, different from the customer, listed in the binding order as the person to whom the ordered goods are to be delivered.
The buyer in this text is a natural or legal person who purchases goods or uses services, or intends to purchase goods or use services.
Consumers in this text are natural or legal persons who purchase goods or use services for purposes other than business, or such natural or legal persons who intend to purchase goods or use services.
1.3. The seller in this text means the business company GOLF CENTRUM, s.r.o.,r eg.No 36258873, with its registered office at Pajstunska1 , 851 02 Bratislava, registered in the commercial register of the Bratislava District Court, section: Sro, insert number: 167013/B, with which the customer, buyer or the consumer to enter into a purchase contract at a distance (hereinafter referred to as the "GOLF CENTRUM company" or "GOLF CENTRUM").
1.4. The order form is an electronic form containing the personal data of the orderer/buyer/consumer, or of the authorized person, designation of the ordered goods, purchase price of the ordered goods including VAT, place of delivery, method of delivery (transportation) of the goods, price for delivery (transportation) of the goods to the place of delivery, or other conditions.
1.5. The terms and conditions are these contractual arrangements, which regulate certain peculiarities when concluding purchase contracts at a distance between the buyer or consumers and sellers.
1.6. Goods are understood as products as objects of purchase and sale, which are offered for sale in the GC Eshop by suppliers. The goods are mainly sports shoes, sports clothing and sports accessories and supplies.
1.7. In this text, service means an activity or performance that is for the buyer, or offered to the consumer for a fee or free of charge by the seller.
1.8. The current offer of goods or services is the offer of goods and services published on the website www.golfcentrum.online, which mainly contains a text description of the goods (e.g. name, size, color, etc.) and information about the current price. Changes to the current offer of goods (including price changes) are effective from the moment they are published on the website www.golfcentrum.online. This change does not apply to purchase contracts concluded before the relevant change in the current offer of goods.
1.9. Registration is filling out an electronic form containing fields for filling in data about the customer/consumer or buyer or authorized person, including personal data. Data marked with an asterisk are mandatory data, the completion of which is necessary for the successful registration of the customer. Registration is not a necessary condition for using the GC Eshop, but certain advantages may be associated with it. By creating a personal account in the GC Eshop through registration, you will get the opportunity to go through the payment process faster, manage delivery addresses, view and track your orders and others (bonuses, discounts, regular information about discounts, promotions and news, etc.).
1.10. A guest is an orderer who decides not to register on Eshop-e GC, but only provides the necessary information about the orderer/consumer, buyer or to an authorized person, including personal data, necessary for the processing and delivery of the ordered goods. Data marked with an asterisk are mandatory data, the filling of which is necessary for the successful execution of the order.
Article II. - General information
2.1. The customer, buyer, consumer or an authorized person only after registering on the website www.golfcentrum.online, or entering their data to complete the order as a guest (data marked with an asterisk are mandatory data, the filling of which is necessary for the completion of the order through the GC Eshop) and compliance with these terms and conditions, which by ordering the goods to the customer, buyer, consumer or the authorized person becomes part of the purchase contract concluded through the connection of electronic devices via an electronic communication network.
2.2. The contract is concluded in the English language, it will not be stored with the seller and the buyer, or will not be available to the consumer.
2.3. The seller does not charge the buyer, or no cost to the consumer for the use of means of electronic communication at a distance.
Article III. - Information about the ordering process
3.1. The buyer is entitled to order any goods in the GC Eshop, where the "Add to cart" button is placed via the order form.
3.2. In order to conclude the contract, it is necessary to register the buyer in the Eshop GC system, or to enter mandatory data to complete the order as a guest. Detailed information and the exact registration procedure can be found by the buyer in the "Log in" section.
3.3. After customer registration, all his data stored in the Eshop GC system are secured against misuse. After logging in again, the customer has the opportunity to update or correct their data at any time in the "My Account" section.
3.4. Discounted goods will be visibly marked. In the case of bonuses, the rules for their application are detailed with the product, or in the description of the promotion and the number of the discount coupon must be entered with the product before confirming the order, or in the Note field.
3.5. Tax document, or the proof of purchase of the goods, possibly also the warranty card and instructions for the maintenance of the goods, will be enclosed in the original packaging of the goods and delivered together with the goods at the latest. Instructions for the maintenance of the goods are also listed on the GC Eshop in the "Product Care" section.
3.6. The buyer will be continuously informed about the status of his order by the email he entered during registration.
Article IV. – Confirmation of the order by the customer and conclusion of purchase contracts
4.1. To conclude the purchase contract, based on which GOLF CENTRUM delivers the ordered goods to the customer (hereinafter referred to as the "Purchase Agreement") occurs on the basis of a proposal for the conclusion of a purchase contract, which is a binding electronic order by the customer according to Article 3 of the General Terms and Conditions and acceptance of the proposal for the purchase contract by GOLF CENTRUM, which is carried out by sending order confirmation, or confirmation of shipment of goods by the company GOLF CENTRUM in the form of an e-mail message to the customer's e-mail address specified in the electronic order.
4.2. The proposal for the conclusion of the contract (order) is the electronic order of the customer according to point 1.4. of the General Terms and Conditions addressed to GOLF CENTRUM. The order can be made mainly by filling out the order form on the website www.golfcentrum.online and sending it via the GC Eshop. Subsequently, the customer will receive a confirmation of receipt of the order via Eshop GC to the e-mail address specified in the order form, which is not yet binding and does not mean acceptance of the proposal to conclude a purchase contract.
4.3. The order also includes:
a/ a statement confirming that the customer has familiarized himself with these general terms and conditions, which are an integral part of the Purchase Agreement, and agrees to these terms and conditions in their entirety and without any reservations,
b/ a statement that he was informed of the possibility of withdrawing from the purchase contract,
c/ granting consent to the use of your personal data in accordance with the principles and requirements of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46 /EC and with Act no. 18/2018 Coll. on the protection of personal data for internal purposes of GOLF CENTRUM,
d/ a statement that all the information provided by him is true.
4.4. The proposal to conclude a contract expires:
a/ by rejection of the customer's proposal by the GOLF CENTRUM,
b/ by the futile expiration of the 7-day deadline for accepting the proposal.
4.5. The acceptance of the proposal for the conclusion of the contract is a timely written declaration by the company GOLF CENTRUM in the form of an e-mail message addressed to the customer, in which the company GOLF CENTRUM confirms in the form of a confirmation of the received order or shipping confirmation that the customer's proposal for concluding the contract is accepted. Timely acceptance of the proposal becomes effective upon delivery of the acceptance of the proposal to the customer at the e-mail address specified in the order form. Silence or inaction by GOLF CENTRUM does not result in acceptance of the proposal. Order confirmation or the confirmation of dispatch of the goods contains:
a) identification of the supplier,
b) identification of the consumer,
c) unique identification number of the order and shipment,
d) name of the goods, its ordered quantity, unit price of the goods, total price of the goods,
e) the method of transport and payment chosen by the consumer,
f) price of transport/delivery (including indication of type) and other charged fees,
g) the total price of the order to be paid by the consumer,
h) information about the delivery period in which the goods will be ready for transport or for dispatch.
4.6. The customer is not entitled to conclude a Purchase Agreement. The company GOLF CENTRUM is entitled to reject the proposal to conclude the contract even tacitly without giving a reason / by inaction, i.e. if he does not respond to the order within 7 days of its delivery.
4.7. The purchase contract is concluded at the moment when the acceptance of the proposal for the conclusion of the contract takes effect, i.e. at the moment of its delivery to the customer. The subject of the concluded Purchase Agreement is GOLF CENTRUM's obligation to deliver the goods to the customer to the designated delivery location and the customer's obligation to take over the goods at the delivery location at the agreed time and pay the purchase price and shipping fee for it.
4.8. Any change to the order after the conclusion of the Purchase Agreement is a proposal to change the content of the Purchase Agreement and is possible only after the mutual agreement of the customer and GOLF CENTRUM. GOLF CENTRUM is not obliged to accept a proposal to change the content of the Purchase Agreement.
4.9. The buyer has the right to cancel the order in writing by email at eshop@golfcentrum.online if the purchase price of the goods has not yet been paid.
4.10. The buyer has the right to cancel the order in writing by email at eshop@golfcentrum.online, even if the buyer has already paid the purchase price of the goods, but before receiving the confirmation of the shipment of the goods, or the delivery of the goods by the transport company. In such a case, the Seller is entitled to reimbursement of the costs associated with the transportation, handling and return of the goods to the seller's warehouse, which he will have to pay to the transport company.
4.11. If the seller fails to fulfill the contract because he cannot deliver the ordered goods, he is obliged to inform the consumer immediately and return the price paid for the goods or the advance within 14 days, if the seller and the buyer do not agree on a substitute performance. In the case of substitute performance, the seller is obliged to deliver the goods to the buyer in the same quality and price.
Article V. - Purchase price and Payment conditions
5.1. The purchase price for the ordered goods is indicated in the product offer on the GC Eshop, in the order, as well as in the order confirmation, which is sent to the customer electronically. The purchase price always includes VAT and is stated in Euros.
5.2. The purchase price of the goods does not include the costs of transporting the goods from the GOLF CENTRUM warehouse to the place of delivery, which will be charged separately to the customer according to his choice of the method of transporting the goods to the place of delivery.
5.3. After concluding the Purchase Agreement, the customer undertakes to pay the purchase price to GOLF CENTRUM in one of the following ways, among which the customer is entitled to choose when ordering the goods:
a/ payment by credit card before delivery of goods to the account of GOLF CENTRUM
b/ cash on delivery - payment in cash to the courier ("cash on delivery") upon receipt of the goods, if ths service is available in his market
c/ payment by transfer before delivery of goods to the account of GOLF CENTRUM
5.4. The customer's obligation to pay the purchase price is fulfilled when the purchase price is credited to the GOLF CENTRUM company's bank account.
Article VI. – Transport and delivery of goods
6.1. The goods offered through the GC Eshop are currently in stock. Unless otherwise stated in the order confirmation, the seller undertakes to deliver it within 15 working days at the latest after sending the order confirmation.
6.2. The ordered goods are delivered by a standard courier company.
6.3. The place of delivery is the address that the customer indicated in the order as the place of delivery and the company GOLF CENTRUM confirmed it as the place of delivery.
6.4. The transport company, mentioned in point 6.2. of this article, declares the delivery of the goods to the buyer within 48 hours of taking over the goods from the seller (shipment of the goods by GOLF CENTRUM), if the data for the delivery of the goods entered by the buyer are complete and correct. If the buyer does not provide a complete address or telephone contact, the shipping company does not guarantee the delivery of the shipment (or the first delivery attempt) on the next working day. The transport company reserves the right to make an attempt to deliver the parcel addressed to a natural person only after telephone contact with the recipient.
6.5. A maximum of two delivery attempts are included in the postage price. If the shipping company is unable to deliver the shipment even on the second attempt due to reasons on the buyer's side, the shipment will be returned to the seller and the seller is thus entitled to compensation for the costs associated with returning the goods to the seller's warehouse, which will have to be paid to the shipping company. The costs associated with re-delivery of the goods to the buyer are borne by the buyer.
6.6. GOLF CENTRUM's obligation to deliver the goods is fulfilled by handing over the ordered goods to the customer or an authorized person according to point 1.2. GTC at the place of delivery. The customer or an authorized person will take over the accounting document together with the goods, unless the contracting parties agree otherwise in advance in writing. The accounting document taken over by the customer or an authorized person can also serve as a guarantee certificate. The customer (or an authorized person) is obliged to confirm the delivery and acceptance of the goods in writing to the carrier on the relevant document.
6.7. GOLF CENTRUM's obligation to deliver the goods is considered fulfilled even if GOLF CENTRUM was ready to hand over the goods via a transport company to the customer or an authorized person at the agreed place and time, or if he is allowed to take over the goods at this time and place and the customer or the authorized person did not take over the goods for reasons other than reasons on the part of GOLF CENTRUM.
6.8. In the event that the customer or an authorized person does not take over the goods and subsequently the goods are returned to GOLF CENTRUM, GOLF CENTRUM is entitled to withdraw from the purchase contract and demand from the customer compensation for the costs of transport and packaging related to the unsuccessful delivery of the goods.
Article VII. – Liability for defects
7.1. The company GOLF CENTRUM is responsible for defects that the goods have when they are taken over by the customer and also for defects that occur after taking over the goods during the warranty period (warranty). The warranty period is 24 months.
7.2. The Buyer makes a claim with the Seller by sending the claimed goods to the specified address of the Seller at his own expense, if possible, in the original packaging of the goods. The returned goods must be clean and dry. The address designated for sending the claimed goods is:
GOLF CENTRUM, s.r.o.
Eshop golfcentrum.online CLAIMS
Vienna Gate Galeria, Kopcianska ul.8-10
85101 Bratislava-Petrzalka, Slovakia
If the claimed goods are sent by post, or another carrier, the Buyer is obliged to put in the package a copy of the tax receipt for the purchase of the claimed goods or a warranty certificate (especially for footwear), a copy of the delivery receipt from the transport service and a completely filled out "Warranty Complaint Form", which is accessible on the GC Eshop in the "Warranty Claims" section. The goods must not be sent to the buyer for cash on delivery, because the seller will not accept such goods intended for complaint.
7.3. Details of the customer's rights resulting from liability for defects and the procedure for claiming goods are governed by the Warranty Claims Procedure, which forms part of these General Terms and Conditions.
7.4. GOLF CENTRUM is not responsible for the impossibility of delivery of goods caused by incorrect data being entered in the electronic order form.
Article VIII. – Withdrawal from the contract
8.1. The customer is entitled to withdraw from the purchase contract concluded through the GC Eshop even without giving a reason within 14 working days from the day of receipt of the goods. Early withdrawal under this point is effective on the day the withdrawal is delivered to GOLF CENTRUM. Withdrawal from the contract must be in writing, otherwise it is invalid. The consumer is obliged to address the withdrawal from the contract in writing using the "Consumer withdrawal from the purchase contract" form, which is available at www.golfcentrum.online in the "Withdrawal from the purchase contract" section, by email to eshop@golfcentrum.online or by mail to the specified address:
GOLF CENTRUM, s.r.o.
Eshop GOLFCENTRUM.online
Vienna Gate Galeria, Kopcianska ul.8-10
85101 Bratislava, Slovakia
8.2. By withdrawing from the contract, the contract is canceled from the beginning. If the consumer withdraws from the contract in this way, he is obliged to return the goods at his own expense to the specified address specified in point 8.1. of this article no later than 14 days from the date of withdrawal from the contract, in original packaging, with original tags, unused, odorless and intact. The goods must not be sent to the buyer, or to consumers for cash on delivery, because the seller will not accept such Goods intended for return.
8.3. The seller undertakes to take over the goods, as long as they were sent by the buyer in accordance with the conditions according to point 8.2. of this article and return to the consumer the purchase price paid or the deposit for the returned goods within 14 days of receiving the goods to the account number that the buyer indicated in the return form. The buyer bears the costs of returning the goods if the product fully met the quality requirements and was not defective.
8.4. Withdrawal from the contract by the customer does not affect GOLF CENTRUM's right to compensation for damage caused to the goods and their packaging, nor the right to compensation for GOLF CENTRUM's costs incurred in connection with a futile attempt to deliver the goods to the customer.
8.5. The company GOLF CENTRUM is entitled to satisfy the claims against the customer from the funds paid by the customer and to return to him the amount of money reduced by the amount corresponding to its financial claims against the customer.
8.6. GOLF CENTRUM is entitled to withdraw from the Purchase Agreement mainly for the following reasons:
a/ if the customer or an authorized person does not take over the ordered goods from the courier within the agreed time for reasons other than reasons on the part of GOLF CENTRUM,
b/ if, despite all the efforts of GOLF CENTRUM, which can reasonably be expected from it, GOLF CENTRUM is unable to deliver the goods, especially because the goods have been sold out, are no longer produced or supplied and it is not possible for GOLF CENTRUM to procure them otherwise,
c/ if the price at which GOLF CENTRUM purchases the goods has changed significantly.
8.7. Withdrawal from the contract is effective on the day the withdrawal is delivered to the other party. For a written withdrawal, it is sufficient to deliver the withdrawal in the form of an e-mail message to the e-mail address of the customer specified in the order and to the GOLF CENTRUM company specified in the confirmation of receipt of the order.
Article IX. - Protection of personal data of the buyer
9.1. The seller announces that in order to process your registration or order, we need information about your personal data. We process these in accordance with Regulation (EU) 2016/679 of the European Parliament and Council on the protection of natural persons in the processing of personal data and on the free movement of such data (General Data Protection Regulation) and Act No. 18/2018 Coll., on the protection of personal data and on the amendment and supplementation of certain laws.
The protection of personal data is very important to us and we want to be open and transparent about our processing of your personal data. Details are published in the document Privacy Statement under "Privacy Policy".
Article X. - Final Provisions
10.1. These General Terms and Conditions enter into force on Oct 1, 2022.
10.2. Any changes to these GTC take effect on the day following their publication on the website www.golfcentrum.online.
10.3. In the event of the transfer of GOLF CENTRUM's rights and obligations arising from the Eshop GC online store to another person (natural and/or legal entity), all GOLF CENTRUM's rights and obligations are transferred to the transferee, including obligations arising from possible product defects and also obligations arising from legal regulations regulating the protection of personal data of customers and authorized persons.
10.4.Legal relations established by the purchase contract will be governed by the provisions of the purchase contract (i.e. the content of the order and order confirmation and order dispatch), the provisions of these General Terms and Conditions, the relevant provisions of the Civil Code, Act No. 108/2000 Coll., while the provisions of the purchase contract take precedence over the provisions of these General Terms and Conditions and the dispositive provisions of generally binding legal regulations, and the provisions of these General Terms and Conditions take precedence over the dispositive provisions of generally binding legal regulations.
10.5. In the event that any provision of these GTC is or becomes invalid, ineffective and/or unenforceable, this does not affect the validity, effectiveness and/or enforceability of the other provisions of these GTC, unless the nature of such provision precludes this in accordance with the relevant legislation. The contracting parties undertake, without undue delay, after discovering that any of the provisions of the purchase contract or these GTC is invalid, ineffective and/or unenforceable, to replace the affected provision with a new valid provision, the content of which will fulfill the purpose of the original provision to the greatest extent possible.
10.6. Any rights and claims arising from purchase contracts concluded through the www.golfcentrum.online e-shop can also be asserted within the framework of an alternative online resolved dispute. Online dispute resolution is provided by the European Commission and the Slovak contact point for online dispute resolution (RSO). In the same way, our claims against customers can be asserted through the European platform. A complaint can be submitted through the Online Dispute Resolution (RSO) platform at http://ec.europa.eu/consumers/odr/index_en.htm. Using alternative dispute resolution saves money and time, as your complaint will be resolved within 90 days and without significant financial expenses. In case of any problems, contact us at golfcentrum@golfcentrum.online.
GOLF CENTRUM
